Cookie Policy Racletta

1. General

Racletta (hereinafter referred to as “we”) mainly uses cookies to improve your browsing experience on www.racletta.be (hereinafter referred to as the “website”), to provide personalized content, and to display relevant advertisements based on your interests. All data collected by Racletta through its cookies is anonymous and is used solely to understand the customer experience on the website with the aim of improving the performance and usability of this website.

Racletta is entitled to update this cookie policy by placing a new version on the website. In this regard, it is highly recommended to regularly consult the website and the specific page on which the cookie policy is displayed to ensure that you are aware of any changes. As soon as a new cookie policy takes effect, your consent regarding the use of cookies will be requested again.

2. What is a cookie?

A cookie, also known as an HTTP cookie, a web cookie, or a browser cookie, is usually a small text file sent from a website and stored in the web browser or on the user’s device while a user is browsing a website or using a mobile application. When the user revisits the same website in the future, the data stored in the cookie can be retrieved by the website to notify it of the user’s previous activity.

Cookies were designed as a reliable mechanism for websites to remember the status of the website or the activity that the user previously undertook. They help us optimize your visit to the website, remember technical choices (such as language preferences, newsletters, etc.), and display more relevant services and offers. If you wish to consult the website, Racletta recommends enabling cookies. However, if you prefer not to do so, you are always free to disable them.

Cookies may include: clicking certain buttons, logging in, or recording which pages were visited by the user, even months or years ago. Although cookies cannot contain viruses or install malware on the host computer, tracking cookies—especially third-party tracking cookies—are often used to compile long-term data on individuals’ browsing histories, a major privacy concern that led European and American lawmakers to take action in 2011. This cookie statement complies with current Belgian law (Law of 10/07/2012 establishing provisions on electronic communications, Belgian Official Gazette 20/09/2012).

This website uses different types of cookies:

Strictly necessary cookies: As the name suggests, these cookies are strictly necessary to enable you to browse the website or use the platform, or to provide certain functions you have requested.
Functionality cookies: These cookies enhance the functionality of the website by storing your preferences.
Tracking cookies: These cookies survive user sessions. When the Max-Age of a permanent cookie is set to 1 year, within that year the initial value stored in that cookie will be sent back to the server every time the user visits it. This is done to store essential information, such as how the user initially arrived at the website. For this reason, they are also called tracking cookies. For example, once you have selected your preferred language, the website will store your preference in a permanent cookie on your browser. When you revisit the website, these permanent cookies will ensure that the content is delivered in your preferred language.
Performance cookies: These cookies help improve the performance of the website, thereby providing a better user experience. Racletta uses Google Analytics, a popular web analytics service offered by Google Inc. Google Analytics uses cookies to help Racletta analyze how users use the website. It records the number of visitors and provides information on overall behavior—such as the typical duration of a visit to the website or the average number of pages viewed by a user.
Third-party cookies: To support its communications, Racletta embeds its content in social media channels, including YouTube, Facebook, Twitter, and LinkedIn, and uses the sharing functionalities of these networks. The channels used by Racletta may contain cookies from these websites, which Racletta does not control. You should consult the relevant third-party websites for more information about their cookies.

3. List of cookies used by the website

The table below lists the cookies that Racletta may use and the information they store.

Google Analytics cookies

We use Google Analytics cookies to collect data about your sessions on our website. For more information on how these cookies work, please consult Google’s cookie & privacy policy.

_GA
_GID
_UTMA
_UTMZ

Hotjar cookies

We use Hotjar cookies to analyze information about your browsing behavior and mouse movements. Please consult the Hotjar cookie policy for more details.

_HJINCLUDEDINSAMPLE

Other website cookies

CakeCookie [DASSHOP-REMEMBER35]: This cookie ensures that a user is automatically logged back into the website. Duration: expires after 2 weeks.
CakeCookie [visited_pages]: This cookie tracks which pages within the website were visited. Duration: expires when the page session ends (when closing the website).
DASSHOP: This cookie stores session data such as IP address and browser details. Duration: expires after 3 hours, unless the session is renewed.
cookieconsent_status: This cookie stores the status of the cookie consent popup. Duration: expires after 1 year.

4. Disabling cookies

There are several options available to prevent cookies from being stored. Please visit the websites of the different browsers to learn how to block cookie storage. It is important to note that if you choose to delete all your cookies, you will most likely have to re-enter all your usernames and passwords on all the websites you visit, whereas previously this was not necessary. As mentioned earlier, cookies can truly enhance your browsing experience on the web. If you wish to learn more about cookies, please visit www.allaboutcookies.org. This website provides more information about cookies, explains in detail how to delete cookies, and shows how to allow trusted websites to store cookies on your computer.

5. Contact details Racletta

Racletta

Hoogleedsesteenweg 442, 8800 Roeselare

racletta@racletta.be

+32 51 22 69 06